We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
I just wanted to say thank you for your help with the mini door latch last Friday. Your after sales service has been brilliant.
RikI wanted to purchase a used car from these people. However upon them doing their checks they refused to sell me it as it was not up to their standards. My deposit was refunded ASAP, what more can you want from a used care centre
Robert JonesExcellent service throughout, the salesman we dealt with was extremely helpful from start to finish and is also there for after service.
keith lovellgreat buying experience no pressure sales, and the car I bought exactly as stated ....also great after sales care from joe I will be recomending you guys to my friends and family...top notch service thank you
Dawn MccannHave just purchased a Volkswagen Beetle from Joe and pleased with how things went from start to finish. Joe professional,friendly and knowledgeable. Many thanks.
Mariam GibbsLooked after their customers very well and highly recommended excellent service and experience overall
Jon suttersVery helpful and thorough
I had an excellent buying experience when I bought the Volvo here. They had researched details of the service history. I was free to test drive the car and the dealership mechanics were happy to check over any queries that I had. I was able to make a bank transaction from their office and they gave me 7 days free insurance so that I could drive it away there and then.
John KeenEast Midlands Car Centre was very helpful, very experienced and thorough. Highly recommended.
Adam DavisonVery good experience as soon as we arrived. We were allowed to look around the cars at our leisure without any pressure. Purchasing the car was made very easy and very helpful. They answered all of the questions I had and did everything possible to make the experience easy. Great service.
Gary NealeBest around
Excellent friendly service. Nothing was to much to make sure car was how I wanted it. When I need a new car in the future I will be back here.
Gina LiquorishLovely car, no pressure to buy. Friendly and professional, nothing was to much trouble. Definitely would go back again. I even recommended my friend. Great service
Hanna PilbrowWent looking to exchange my car friendly team pointed me in the right direction and sorted my new car within a few days
Ruth CharlesThis is not a complaint or bad review just a honest experience. I purchased a lovely, clean, low mileage Peugeot 207 from East Midlands Car Centre for £3300. I received a standard 3 month warranty. After 5 months my gearbox started playing up, knowing I was out of my warranty period, I called EMCC anyway to see if they could help. They were more than accommodating and offered to diagnose the issue, It turned out that the gearbox baring\'s needed replacing at the cost of £450. They kindly offered to pay £300 toward the cost. I was over the moon with this as I understood no one was at fault. 5 star Customer service and would recommend to friends and family. Thanks Ruth.
Vic ClarkeIt was a pleasure to deal with Joseph, very helpful. The car I purchased was all he had said it was. The car was very well presented. When he asked if we wanted a test drive, he just let us go, no pressure at all. I will certainly deal with Joe again.
Rachel SpencerExcellent service! Really professional, knowledgeable and honest customer services, which is a rarity! No pressure to buy, Joe made us feel really comfortable and explained everything to us thoroughly! Car was sparkling when collected, definitely recommend and will return in the future. Many thanks!
AnikaJust wanted to say thank you to you and the garage guys. I\'m really happy with the car and the service i received. you went above and beyond to help and we really appreciate it. Many thanx
Peter5 out of 5 stars - Got back to me next day after first contact, there was no pressure to buy, every thing went very smoothly . Every thing explained, no pressure, very pleasant experience"
Jenna McgannI am extremely happy with my purchase from East Midlands Car Centre. From start to finish the sale was efficient,professional and hassle free. Communication was excellent throughout. When it came to pick my car up on the day I was met by Joe who handed over the keys to a fully Valeted inside and out car. I cannot recommend this company enough and will certainly return in the future. Thanks to all at East Midlands car centre very happy customer.